At Nibble Apps, our Apps, site and Services are designed with your privacy in mind. We only collect data that is necessary and relevant to providing you with our Services. You should always know exactly what data we collect from you and how we use it. You should always have control over this access too, so you can remove it at any time. We provide you with the tools to decide what information to share with us and provide you with quick and simple ways to get in touch with us.
- Information You Share With Us
- Information You DO NOT Share With Us
- Additional Information We Receive About You
- Information We May Share or Disclose (and NOT)
- Ways to Manage Your Personal Information With Us
- Third Party Providers We Work With
- Security of Your Data
- Ways to Contact Us
1. Information You Share With Us
1.1 Basic Account Information
For all other apps, we do not require you to create an account with us to use our Services. You are free to use FitMenCook, Snapsie, Krautkopf, Caveman Feast, 14 Day Juice Challenge, 3 Day Cleanse and 30 Day Green Smoothie Challenge (our Apps) without creating an account and without sharing this basic account information with us.
You may have opted-in to receiving newsletters from us previously. You can do this from within some of our Apps or on the Site of Nibble Apps and published authors who we collaborate with (e.g. FitMenCook).
Our newsletters and distribution lists are hosted using a Third Party Service Provider. Take a look at Section 6 below, if you wish to find out which companies and which third parties we use across our Services.
These newsletters allow us to send emails to thousands of subscribers and have access to certain statistics such as how many people are opening our emails and what people are mostly clicking on. They allow us to improve the kind of content we are emailing and help us keep in touch with our users about updates to the Apps or new releases.
You can quickly and easily unsubscribe at any time, using the unsubscribe links included inside the email. Upon doing so, you will immediately stop receiving emails from us and your details are deleted from our database within 30 days.
Third Party Email Providers can store some personally identifiable information, although we try to keep this to a minimum by only asking for your first name and email address. All of our newsletters implement a double opt-in. So that when you enter your name and email, we’ll send you a message to double-check that you wish to subscribe. This email contains a confirmation link you’ll need to click before we start sending you any emails.
We dislike spam as much as you do and we will never sell-on or share your email address to an advertiser or third party.
1.3 Support Helpdesk
You may need to write to us to obtain customer support, when utilising our apps and Services. We try to make this a seamless experience for you and respond to all queries as soon as is possible. We may retain the email correspondence together with the information you provide us, to help with the nature of your enquiry, future enquiries and bug fixes. We may also collect certain technical information about your device or cross-reference the basic account information you provided, if appropriate, so that this data is accessible when corresponding with our support team.
2. Information You Do NOT Share With Us
2.1 Payment Information
We do not collect your credit card details or any other payment information, when purchasing our Apps or subscriptions in our Apps. This is all done through your Apple or Google account. Apple and Google provide us with a simple confirmation that you have purchased, cancelled or renewed your purchase through their receipt validation service. Presently, this is the only way we accept payment for our Apps.
2.2 Apple Health
Some of our Apps make use of the Apple Health App (“HealthKit”). You can choose to connect and share information with HealthKit and your HealthKit information with any of our Apps. If you grant our Apps access to HealthKit, our Apps can add information such as calories, protein, fat, carbohydrates, amongst other data, to HealthKit.
Your unique health data you choose to send to and from HealthKit (including age, gender, weight) is not accessible by Nibble Apps and is not transferred by Nibble Apps to any third parties for marketing or advertising. Our Apps cannot write data to HealthKit unless you grant access. You can remove access at any time either inside our Apps or inside the Apple Health app.
2.3 Google Fit
Some of our Android Apps make use of Google Fit. Google Fit is a tool owned and operated by Google, to help users collect their health data across a variety of applications. You can choose to connect our Apps with Google Fit and to share information. For example, you may choose to share information such as calories, protein, fat, carbohydrates amongst other information to Google Fit. Your unique health data you choose to send to and from Google Fit is not access by Nibble Apps and is not transferred by Nibble Apps to any third parties for marketing or advertising. Our Apps cannot write data to GoogleFit unless you grant access.
3. Additional Information We Receive About You
Nibble Apps uses analytical data to see how people are interacting with our Site and Apps. For example, we can see that a certain recipe is really popular, or that another is rarely viewed. We utilise Third Party Service Providers with this capability to allow us to improve the kind of content and functionality we provide.
We also use analytics to measure the effectiveness of our advertising. We serve advertising promoting our apps on third party platforms. The analytics shows us when an advert has been successful in leading to an installation of the app.
You can disable analytics at any time by visiting the Settings inside the app. We’re rolling out this capability to all of our apps.
You can review our list of Third Party Service Providers, in section 6.
3.2 In-App Advertising
Most of our iOS apps do not include third party advertising.
The FitMenCook iOS app may from time to time include advertising from carefully selected third party advertising partners.
The FitMenCook Android app uses the Google Admob SDK to serve third party adverts within the app. Adverts can be removed from the FitMenCook Android app at any time by making an in-app purchase.
3.3 Log Data
Each time you visit our Site or use one of our Apps we may automatically collect the following information:
- Technical information, including the type of mobile device you use, a unique device identifier mobile network information, your mobile operating system, the type of mobile browser you use or time zone setting;
- Log file information such as details of your use of any of our Apps or your visits to our Site, including, but not limited to, traffic data, internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyse trends, administer the site, track user’s movement around the site, and gather demographic information.
4. Information We May Share or Disclose (and NOT)
4.1 What We DO NOT Share
We will never sell your information that you provide to us, including any basic account information you provide to us, for example name or email or plan type. We also take great care not to collect data regarding your specific dietary requirements, your health information or any biometric information that could be categorised as special category data. This information, is only ever stored locally on your device.
4.2 Change of Ownership
4.4 Law and Public Interest
4.5 Non-Personal Information
We may share or disclose certain metrics and non-Personal Data, including aggregated information about the use of our products and Services, including but not limited to the total number of times a recipe has been eaten, the number of people who downloaded our Apps or clicked a link, or the dietary preferences that are popular in certain locations.
5. Ways to Manage Your Personal Information With Us
You control the Personal Data you share with us. You can access or rectify this data at any time. Where necessary, you can also deactivate or close your account. We also provide you tools to object, restrict, or withdraw consent where applicable for the use of data you have provided to us. And we make the data you shared through our services portable, accessible and provide easy ways for you to contact us.
5.1 Deletion of Account(s)
When using MealPrepPro, we provide the ability to delete your account inside of the app. Deleting your account will not cancel any active subscriptions that you may have set-up via your Apple account. You can review your active subscriptions by visiting this link, or by following this guidance provided by Apple.
Upon deletion of your account, we will take the necessary steps to remove you from our newsletters, if you select this option, and to remove any record or correspondence that you have had with our support helpdesk third party provider. We will do our utmost to do this within a reasonable timeframe on a periodic basis, typically within 30 days.
When using the Site or our other Apps, you can contact our team if you wish to delete any information you have shared with us. You can do this via our contact page.
5.2 Downloading, Requesting or Editing Your Data
If you are using MealPrepPro, you can download the basic account information along with any other information we store via the Export my data option in the settings. You can also make any changes to this information using the Settings and options provided in the app.
For the use of other Apps and Services, we do not possess any account information to provide you but we will be able to clarify for you if we possess any of your data, such as your name and email address for our newsletter. You can contact our Data Protection Offer via the contact page.
6. Third Party Services We Work With
Groove – Support Helpdesk
Google – Firebase Authentication, Real-Time Database Storage & App Analytics
Google – Marketing (Remarketing & AdMob)
Google – Sync and Storage of App Data for Android
Google provides a variety of services to Nibble Apps. We use their Firebase Real-Time Database and Authentication for new account generation and login, with the app MealPrepPro. We use their AdMob SDK for serving adverts to our FitMenCook Android users. We use remarketing services and Google Analytics for users that visit the Site or websites of our published authors who we collaborate with (e.g. FitMenCook). We also use Google SDKs (Software Development Kits) to provide functionality, e.g. saving user preferences, in Android apps. We also use Google Fit in Android apps, to help you track your nutritional information.
Privacy terms for Google’s analytics and advertising services are governed by the separate Google Ads Data Processing Terms, available here https://privacy.google.com/businesses/processorterms/
We also recommend visiting https://myaccount.google.com/privacycheckup to review your current Google privacy settings.
Apple – Sync and Storage of App Data for iOS
Apple – HealthKit
We use Apple’s services to store certain preferences, recipe favourites and plan information, to sync across your different devices and iTunes account(s). As mentioned in section 2.2, we do not have access to the Apple HealthKit information that you share with Apple. This data may appear within our Apps on your devices, but this information is not accessible or shared with Nibble Apps.
There is also further information on Apple’s approach to privacy available here https://www.apple.com/uk/privacy/approach-to-privacy/
Facebook – App Analytics & Advertising
Facebook – Sign-In & Authentication
We use Facebook Analytics to record events and understand how users are utilising our apps. For example, to understand which of our recipes are most popular. Third party analytics companies like Facebook, receive information from our Apps to provide measurement services and they reserve the right to utilise the information for ad targeting. Facebook also allow users to opt-out of which companies can utilise their information, by visiting the following link https://www.facebook.com/settings?tab=privacy
We use Facebook Advertising for serving adverts to some of our users who have opted-in to receiving Content and being notified of our products, Apps and Services.
We also utilise Facebook Login for the authentication and creation of new user accounts for apps like MealPrepPro. When creating an account via Facebook login, we will ask for access to your email address and name, to provide a seamless registration experience. We do not seek to obtain or require access to any further of your Personal Data stored on the Facebook platform besides these two details.
Mailchimp – Email Campaigns & Newsletter
We use Mailchimp to send out email Content to subscribers to our newsletter(s). We will not contact you or add you to our email newsletter distribution list without your prior consent and without you providing a double opt-in as confirmation. When providing your email address to us, you will need to click the link in the confirmation email to be added to our list. This constitutes a double opt-in. If you no longer wish to be subscribed to these email campaigns, we make it very easy to unsubscribe and be permanently removed from our email distribution list.
Branch – Mobile App Referrals
We use Branch Metrics to monitor for referrals to and from our Apps and Services, so that we can improve the registration and onboarding experience for new customers and incorporate deep-links into our Services.
7. Security of Your Data
We are committed to ensuring the security of your Personal Data, which means choosing legal and security compliant Third Party services and maintaining strong internal procedures. These procedures include restoring access and availability to your Personal Data in the event of any incident, maintaining the appropriate disciplinary procedures to enforce our employees’ privacy responsibilities, testing and improving the effectiveness of our security measures on an ongoing basis, as well as restricting access to Personal Data to those employees who need to know that information in order to provide Services to you.
In the event of a data breach we’ll inform you both inside the app and via email if available.
You must be at least 16 years of age to register an account for our Services or to use our products and Apps. Our Services and Content have not been developed for and are not directed to children or individuals under the age of 16. You must also be old enough to consent to the processing of your Personal Data in your country.
9. Ways to Contact Us
We reserve the right to change this policy at any time. We will do our best to keep you up to date with any changes by adding a notification inside our Apps. Please check this page periodically for changes. Your continued use of our Services following the posting of changes to these terms will be acknowledged as your acceptance to those changes.
- Apps – The software applications developed and sold by Nibble Apps under their development account(s) on the Apple iTunes App Store or Google Play Store.
- Content – Information, including but not limited to recipes, nutritional information, nutritional plans, text, graphics, images, video, opinions, information and other material.
- Personal Data – Any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. This is a shared definition from the Information Commissioner’s Office, taken from https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/key-definitions/.
- Services – The products that all users see and experience, that have been developed by Nibble Apps, in the form of our Site and Apps.
- Site – The Nibble Apps website, accessible at www.nibbleapps.com
- Third Party – An independent company contracted by Nibble Apps to provide a service on behalf of our company, including but not limited to storage, hosting, support software, advertising or analytics.
Last updated: 22nd May 2018